Wednesday, July 29, 2009
Monday, July 27, 2009
Electronic Payment Systems PM
There are 2 openings, one is in Austin, TX and the other is in Denver, CO. For the ideal candidate that meets 100% of the qualifications, we do have a relocation allowance. Please send resume, availability, and salary requirements as soon as possible. Experience with EPS, EBT, EPC, ECC, and/or WIC are a must.
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
May perform one or more of the following:
Functional Description:
General Summary:
This position is responsible for overseeing the implementation and ongoing relationship/solution management of Electronic Payment Systems (EPS) for state and local solutions including Electronic Payment Card (EPC), Electronic Benefits Transfer (EBT), Electronic Child Care (ECC) and Electronic Women, Infant, and Children (EWIC).
Essential Job Functions:
· Provides leadership implementing and managing new and existing EPS state contracts with varying degrees of complexity. Oversees the project/relationship from initiation through delivery, interfacing with customer stakeholders and EPS business and technical resources.
· Primary customer interface for all aspects of the project and ongoing contact relationship.
· Prepares and manages project implementation plans/schedules, project budget, and profit and loss.
· Conducts onsite visits throughout the implementation to assess project status, assist in solution build, and to provide education and support.
· Coordinates between customer and all EPS team members to ensure successful implementation.
· Conducts weekly conference calls with customers and prepares status reports.
· Works with customers to troubleshoot system functionality issues.
· Builds key performance indicators and reports for customers.
· Analyzes data received from customer/system to troubleshoot system problems/operation.
· Other related duties as assigned.
Knowledge, Skills and Abilities:
· 3 - 5+ years of progressively responsible project management experience. Demonstrated professional skills and commitment as well as the ability to initiate, maintain, and sustain successful relationships with customers, to establish customer rapport and to persuasively present and represent ACS’s business capabilities.
· Experience with budget and/or P&L management responsibilities.
· Excellent coaching, counseling and facilitation skills
· Ability to make operational decisions in a fast-paced, high-stress environment
· Proven experience in leadership, motivation, team building, and employee involvement
· Broad knowledge of customer service principles and techniques
· Ability to remain calm and exercise tact and diplomacy in researching and resolving customer complaints and in dealing with employees
· Ability to work independently with only general management direction
· Demonstrated strong organizational, multi-tasking, and interpersonal communication skills along with proven negotiation and client relationships skills.
· Commitment to quality and personal ethics
· Knowledge of Microsoft Word, Excel, PowerPoint, and Project software
Education and Typical Years Experience
· Bachelor degree or equivalent work experience, preferably in computer or payments related field. Minimum of three years experience in implementing and managing large scale complex implementations as project or program manager.
· Experience in Electronic Payment Card (EPC), Electronic Benefits Transfer (EBT), Electronic Child Care (ECC) and Electronic Women, Infant, and Children (EWIC) preferred.
· Strong organizational skills including the ability to plan, direct, organize, prioritize, and control business operations.
· Personal integrity and demonstrated commitment to sound, ethical, moral and legal business standards and practices. Adaptability to changing requirements dictated by industry and the ACS team environment. Must be an excellent multi-tasker and have exceptional interpersonal skills.
· Project Management Certification (PMP) a plus
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
May perform one or more of the following:
Functional Description:
General Summary:
This position is responsible for overseeing the implementation and ongoing relationship/solution management of Electronic Payment Systems (EPS) for state and local solutions including Electronic Payment Card (EPC), Electronic Benefits Transfer (EBT), Electronic Child Care (ECC) and Electronic Women, Infant, and Children (EWIC).
Essential Job Functions:
· Provides leadership implementing and managing new and existing EPS state contracts with varying degrees of complexity. Oversees the project/relationship from initiation through delivery, interfacing with customer stakeholders and EPS business and technical resources.
· Primary customer interface for all aspects of the project and ongoing contact relationship.
· Prepares and manages project implementation plans/schedules, project budget, and profit and loss.
· Conducts onsite visits throughout the implementation to assess project status, assist in solution build, and to provide education and support.
· Coordinates between customer and all EPS team members to ensure successful implementation.
· Conducts weekly conference calls with customers and prepares status reports.
· Works with customers to troubleshoot system functionality issues.
· Builds key performance indicators and reports for customers.
· Analyzes data received from customer/system to troubleshoot system problems/operation.
· Other related duties as assigned.
Knowledge, Skills and Abilities:
· 3 - 5+ years of progressively responsible project management experience. Demonstrated professional skills and commitment as well as the ability to initiate, maintain, and sustain successful relationships with customers, to establish customer rapport and to persuasively present and represent ACS’s business capabilities.
· Experience with budget and/or P&L management responsibilities.
· Excellent coaching, counseling and facilitation skills
· Ability to make operational decisions in a fast-paced, high-stress environment
· Proven experience in leadership, motivation, team building, and employee involvement
· Broad knowledge of customer service principles and techniques
· Ability to remain calm and exercise tact and diplomacy in researching and resolving customer complaints and in dealing with employees
· Ability to work independently with only general management direction
· Demonstrated strong organizational, multi-tasking, and interpersonal communication skills along with proven negotiation and client relationships skills.
· Commitment to quality and personal ethics
· Knowledge of Microsoft Word, Excel, PowerPoint, and Project software
Education and Typical Years Experience
· Bachelor degree or equivalent work experience, preferably in computer or payments related field. Minimum of three years experience in implementing and managing large scale complex implementations as project or program manager.
· Experience in Electronic Payment Card (EPC), Electronic Benefits Transfer (EBT), Electronic Child Care (ECC) and Electronic Women, Infant, and Children (EWIC) preferred.
· Strong organizational skills including the ability to plan, direct, organize, prioritize, and control business operations.
· Personal integrity and demonstrated commitment to sound, ethical, moral and legal business standards and practices. Adaptability to changing requirements dictated by industry and the ACS team environment. Must be an excellent multi-tasker and have exceptional interpersonal skills.
· Project Management Certification (PMP) a plus
Tuesday, July 14, 2009
JobCircleHR Mag's "50 Best Small & Medium Companies to Work for in America"
They’re the kinds of places at which we all want to work. Where talent and teamwork are highly esteemed; where everyone is encouraged to reach their potential and given opportunities for advancement; where employers respect and care about their workers, and workers, in turn, care about the company and its customers.
This is HR Magazine’s sixth year of publishing the 50 Best Small & Medium Companies to Work for in America, and despite the economic turmoil shaking many businesses, these companies are still finding ways to help their employees succeed. Their leaders have figured out that when employees succeed, so does the business. Whether it’s training or benefits, leadership development, or a culture imbued with the notion that work should be fun, these 50 companies have a lot to share in their approach to human resources.
To learn more, take a look at the stories that follow and read about how these companies’ HR practices and strategies serve them in good times and bad. There are valuable lessons to learn from all of them.
The 50 companies were selected and ranked by the Great Place to Work® Institute Inc., a global workplace research and consulting firm headquartered in San Francisco. The winners fall into two categories: small companies with 50 to 250 U.S.- based full- and part-time employees, and medium companies with 251 to 999 employees. The institute also selects Fortune magazine’s annual list of the “100 Best Companies to Work For®” with more than 1,000 employees, as well as 34 similar lists recognizing companies in 40 countries.
To learn how your organization can apply for the 2010 list, go to www.greatplacetowork.com. The deadline for 2010 applications is Friday, Aug. 14. Click here to get Nomination forms.
How the Best Are Selected
For this year’s competition, 268 companies participated in the entire selection process, including distributing a 57-question survey to their workforces, completing a management questionnaire, and submitting annual reports, employee handbooks and other materials for review. Employees’ survey responses, 53,000 this year, count for two-thirds of each company’s total score. The remaining third of the score comes from the Great Place to Work® Institute’s evaluation of companies in five areas: credibility, respect, fairness, pride and camaraderie.
25 Best Small Companies to Work For in America
Chart for Small Companies
25 Best Medium Companies to Work For in America
Chart for Medium Companies
Benchmark Data
Full Listing
This is HR Magazine’s sixth year of publishing the 50 Best Small & Medium Companies to Work for in America, and despite the economic turmoil shaking many businesses, these companies are still finding ways to help their employees succeed. Their leaders have figured out that when employees succeed, so does the business. Whether it’s training or benefits, leadership development, or a culture imbued with the notion that work should be fun, these 50 companies have a lot to share in their approach to human resources.
To learn more, take a look at the stories that follow and read about how these companies’ HR practices and strategies serve them in good times and bad. There are valuable lessons to learn from all of them.
The 50 companies were selected and ranked by the Great Place to Work® Institute Inc., a global workplace research and consulting firm headquartered in San Francisco. The winners fall into two categories: small companies with 50 to 250 U.S.- based full- and part-time employees, and medium companies with 251 to 999 employees. The institute also selects Fortune magazine’s annual list of the “100 Best Companies to Work For®” with more than 1,000 employees, as well as 34 similar lists recognizing companies in 40 countries.
To learn how your organization can apply for the 2010 list, go to www.greatplacetowork.com. The deadline for 2010 applications is Friday, Aug. 14. Click here to get Nomination forms.
How the Best Are Selected
For this year’s competition, 268 companies participated in the entire selection process, including distributing a 57-question survey to their workforces, completing a management questionnaire, and submitting annual reports, employee handbooks and other materials for review. Employees’ survey responses, 53,000 this year, count for two-thirds of each company’s total score. The remaining third of the score comes from the Great Place to Work® Institute’s evaluation of companies in five areas: credibility, respect, fairness, pride and camaraderie.
25 Best Small Companies to Work For in America
Chart for Small Companies
25 Best Medium Companies to Work For in America
Chart for Medium Companies
Benchmark Data
Full Listing
Tweet Your Way to a New Job
By: Abby Gutowski
The United States unemployment rate was pushed to a 26-year high of 9.5% this June. With 9.5% of the U.S. population out of work, job seekers are turning to less traditional forms of job searching to find hot leads. The good news? Due to budget cuts, potential employers are using non-traditional avenues, like Twitter, to find employers as well. With plenty of job-seeking buzz flying around the Internet, these days a simple “tweet” could be your ticket to pull ahead of the competition. Especially for intern and entry-level job seekers, the greatest value Twitter has to offer in your job search is networking far beyond what you could typically do in person.
Getting Started is easy. If you don’t already have one, start by opening an “employer friendly” Twitter profile. In the “settings” section of your account, showcase your experiences in a short job pitch bio and enter your LinkedIn or VisualCV link in the Web site section so potential employers can easily review your experiences. Developing your personal brand is an important component to your credibility on Twitter.
Build Your Network by following businesses you’re interested in, your local chamber of commerce, influential contacts in your industry, and recruitment twitter profiles such as: @BigShoesNetwork @microjobs @CareerHelper @indeed @jobshouts @simplyhired @CAREERALISM @thejobsguy @HeatherHuhman
There are also intern recruitment profiles: @thinkintern @InternAlert@FindInternships
In addition, use services like the Twitter Yellow Pages to search by keyword for friends in your industry or geographic location.
Start tweeting about your industry news and where your job search is taking you. The more you tweet about what you know and where you’d like to be, you’ll generate followers that are interested in what you have to say or are willing to help you in your search. The key to building a following is to remain interesting to your current followers so they “retweet” your messages and more people discover you.
Follow hashtags about job searches. Hashtags are a community-driven convention for adding additional context and metadata to tweets. Many people use hashtags to discuss a topic they’d like others to search and respond to. Job seekers can follow the hashtag #TweetMyJobs by searching the hashtag at search.twitter.com. Here you’ll see a stream of open positions from people who have tagged the tweet as a job. View and apply to the jobs you’re interested in and begin following new recruitment profiles. Other hashtags to follow are #jobs, #job and #career.
Abby Gutowski is the public relations manager at Weidert Group, Inc., a Northeast Wisconsin based marketing strategy and communications firm. Her career focus includes PR and social media planning and execution, but she is also an advocate for student and entry-level PR career development. Abby currently manages the intern program at Weidert Group, Inc., presents career development sessions to UW-system student groups, and will be a panelist on Comereccommended.com’s discussion “Interns & Entry-Level Employees: How to Recruit & Retain Them…For Less” on July 22.
The United States unemployment rate was pushed to a 26-year high of 9.5% this June. With 9.5% of the U.S. population out of work, job seekers are turning to less traditional forms of job searching to find hot leads. The good news? Due to budget cuts, potential employers are using non-traditional avenues, like Twitter, to find employers as well. With plenty of job-seeking buzz flying around the Internet, these days a simple “tweet” could be your ticket to pull ahead of the competition. Especially for intern and entry-level job seekers, the greatest value Twitter has to offer in your job search is networking far beyond what you could typically do in person.
Getting Started is easy. If you don’t already have one, start by opening an “employer friendly” Twitter profile. In the “settings” section of your account, showcase your experiences in a short job pitch bio and enter your LinkedIn or VisualCV link in the Web site section so potential employers can easily review your experiences. Developing your personal brand is an important component to your credibility on Twitter.
Build Your Network by following businesses you’re interested in, your local chamber of commerce, influential contacts in your industry, and recruitment twitter profiles such as: @BigShoesNetwork @microjobs @CareerHelper @indeed @jobshouts @simplyhired @CAREERALISM @thejobsguy @HeatherHuhman
There are also intern recruitment profiles: @thinkintern @InternAlert@FindInternships
In addition, use services like the Twitter Yellow Pages to search by keyword for friends in your industry or geographic location.
Start tweeting about your industry news and where your job search is taking you. The more you tweet about what you know and where you’d like to be, you’ll generate followers that are interested in what you have to say or are willing to help you in your search. The key to building a following is to remain interesting to your current followers so they “retweet” your messages and more people discover you.
Follow hashtags about job searches. Hashtags are a community-driven convention for adding additional context and metadata to tweets. Many people use hashtags to discuss a topic they’d like others to search and respond to. Job seekers can follow the hashtag #TweetMyJobs by searching the hashtag at search.twitter.com. Here you’ll see a stream of open positions from people who have tagged the tweet as a job. View and apply to the jobs you’re interested in and begin following new recruitment profiles. Other hashtags to follow are #jobs, #job and #career.
Abby Gutowski is the public relations manager at Weidert Group, Inc., a Northeast Wisconsin based marketing strategy and communications firm. Her career focus includes PR and social media planning and execution, but she is also an advocate for student and entry-level PR career development. Abby currently manages the intern program at Weidert Group, Inc., presents career development sessions to UW-system student groups, and will be a panelist on Comereccommended.com’s discussion “Interns & Entry-Level Employees: How to Recruit & Retain Them…For Less” on July 22.
The Art Of Thank You Notes
Why Teaching Your Kids To Write Thank You Notes Now May Help Them Get A Job Later
I’ve been following a recent conversation on Twitter via @Careerealism, the moniker of Careerealism.com, a website that provides free daily career news and perspective for the proactive job seeker. The conversation centered on the best way to follow up after an interview – phone call, e-mail or thank you note? Many followers chimed in. Some insisted that e-mails are the way to go, as they are less disruptive and more respectful of the interviewer’s time. Others felt that a phone call was the gutsy and more distinctive choice.
I agree with the proponents of the good old-fashioned thank you note. I was the only candidate, according to my boss, who sent a note after the interview. That single act stood out in his mind (in addition to my qualifications, of course), and ultimately led to my hiring. A brief, well-written note of thanks to a prospective employer lets that person know you took time to put pen to paper – a lost art these days, and a sign that you would welcome the chance to speak with them again.
I was taught by my mother at an early age to write thank you notes. Every birthday, Christmas and religious rite of passage saw her put a batch of notes and stamps in my hands. To this day she reminds me to send them, and I’m 30 years old! I used to think it was a bit overbearing, but now I am grateful she instilled the practice in me. I’ll do the same thing for my daughters as soon as they learn to write. And hopefully it will help them land their dream job one day.
Check out frequently asked questions about thank you notes and job interviews at QuintCareers.com, and get advice on what to include in your note at Monster.com.
I’ve been following a recent conversation on Twitter via @Careerealism, the moniker of Careerealism.com, a website that provides free daily career news and perspective for the proactive job seeker. The conversation centered on the best way to follow up after an interview – phone call, e-mail or thank you note? Many followers chimed in. Some insisted that e-mails are the way to go, as they are less disruptive and more respectful of the interviewer’s time. Others felt that a phone call was the gutsy and more distinctive choice.
I agree with the proponents of the good old-fashioned thank you note. I was the only candidate, according to my boss, who sent a note after the interview. That single act stood out in his mind (in addition to my qualifications, of course), and ultimately led to my hiring. A brief, well-written note of thanks to a prospective employer lets that person know you took time to put pen to paper – a lost art these days, and a sign that you would welcome the chance to speak with them again.
I was taught by my mother at an early age to write thank you notes. Every birthday, Christmas and religious rite of passage saw her put a batch of notes and stamps in my hands. To this day she reminds me to send them, and I’m 30 years old! I used to think it was a bit overbearing, but now I am grateful she instilled the practice in me. I’ll do the same thing for my daughters as soon as they learn to write. And hopefully it will help them land their dream job one day.
Check out frequently asked questions about thank you notes and job interviews at QuintCareers.com, and get advice on what to include in your note at Monster.com.
Tough economy, but there are jobs - here are some tips to get them
As we all know there is great myth in the entry-level career field. Myth being that it's non-existent.
That's not the case. Entry-level positions are available in the area. You have to use your abilities to the best way possible to find and obtain these positions.
Oftentimes, new college graduates have problems with finding entry-level jobs that interest them. Some of the things you need to do to change this start in the classroom.
For example, before you graduate, do your best to get an internship. They're extremely valuable and provide you with experience relative to your field of study. They also provide an opportunity to be evaluated other than monetarily; you may receive a grade, just as you would in a class.
Potential employers can learn more about you. They see that you have been evaluated in areas such as applying your knowledge obtained in the classroom to your career field of choice; they see your ability to follow directions and to get the job done; they also can evaluate your independence.
Oher areas are just as important. Be prepared for interviews; have a pre-interview process. Stay connected to current events - they might have a relevance to your job.
Being prepared goes a long way. You should conduct many mock interviews before the actual one; have friends go over a list of questions interviewers might ask.
Always demonstrate proper hygiene and cleanliness, and dress professionally!
Make sure your resume is in order. It should be polished and updated, and also easy to read. And pay attention to spelling and grammar.
Of course, your personality and characteristics say a lot about you, and leaving a lasting impression. Always be friendly and stay engaged throughout the entire interview. Show that you really want the position.
These tips may be simple and basic, but they will show the interviewer and employer that you care about things down to the smallest detail - and that's important.
Good luck with those interviews and your career path to success!!!
That's not the case. Entry-level positions are available in the area. You have to use your abilities to the best way possible to find and obtain these positions.
Oftentimes, new college graduates have problems with finding entry-level jobs that interest them. Some of the things you need to do to change this start in the classroom.
For example, before you graduate, do your best to get an internship. They're extremely valuable and provide you with experience relative to your field of study. They also provide an opportunity to be evaluated other than monetarily; you may receive a grade, just as you would in a class.
Potential employers can learn more about you. They see that you have been evaluated in areas such as applying your knowledge obtained in the classroom to your career field of choice; they see your ability to follow directions and to get the job done; they also can evaluate your independence.
Oher areas are just as important. Be prepared for interviews; have a pre-interview process. Stay connected to current events - they might have a relevance to your job.
Being prepared goes a long way. You should conduct many mock interviews before the actual one; have friends go over a list of questions interviewers might ask.
Always demonstrate proper hygiene and cleanliness, and dress professionally!
Make sure your resume is in order. It should be polished and updated, and also easy to read. And pay attention to spelling and grammar.
Of course, your personality and characteristics say a lot about you, and leaving a lasting impression. Always be friendly and stay engaged throughout the entire interview. Show that you really want the position.
These tips may be simple and basic, but they will show the interviewer and employer that you care about things down to the smallest detail - and that's important.
Good luck with those interviews and your career path to success!!!
Quick tips for job seekers - #6: connect the dots resume writing
When a reader reviews your resume, you have a very small window of opportunity to make an impression. It is your job to connect the dots between what you offer and what the employer seeks.
You could be perfect for the job, but unless you quickly capture their attention and connect your skills with their needs, you won’t land an interview. Consider how to make yourself the perfect candidate. Specify your skills and accomplishments in your resume; don’t assume the reader will stop to think about what you have to offer. It’s your job to fill in the blanks and help the reviewer envision you working for them.
Two key “dots” for you to connect involve:
(1) knowing your skills and what you have to offer and
(2) having a clear understanding of your prospective employer’s needs.
Does your resume do that? You can have the most visually appealing, skills and accomplishment focused resume, but if it does not appeal directly to your employer of choice, it is not going to do you that much good. Think about it - are you connecting the dots?
You could be perfect for the job, but unless you quickly capture their attention and connect your skills with their needs, you won’t land an interview. Consider how to make yourself the perfect candidate. Specify your skills and accomplishments in your resume; don’t assume the reader will stop to think about what you have to offer. It’s your job to fill in the blanks and help the reviewer envision you working for them.
Two key “dots” for you to connect involve:
(1) knowing your skills and what you have to offer and
(2) having a clear understanding of your prospective employer’s needs.
Does your resume do that? You can have the most visually appealing, skills and accomplishment focused resume, but if it does not appeal directly to your employer of choice, it is not going to do you that much good. Think about it - are you connecting the dots?
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